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Leader Account Management Team

Your Account Management team is here to assist Silver and above ranks with goal setting, strategic conversations, understanding the compensation plan, commission inquiries, and more.

Pacific Region

SILVER, GOLD, AND PLATINUM ACCOUNT MANAGERS: Edi Ulloa, Kelly Hart

DIAMOND ACCOUNT MANAGER Sydney Patterson pacificdiamond@doterra.com

PRESIDENTIAL AND BLUE DIAMOND ACCOUNT MANAGER Houston Trent pacificPDBD@doterra.com

Mountain Region

SILVER, GOLD, AND PLATINUM ACCOUNT MANAGERS: David Sefik, Emily Sabey

DIAMOND ACCOUNT MANAGER Brooke Abdi mountaindiamonds@doterra.com

BLUE DIAMOND ACCOUNT MANAGER Amy Ross mountainBD@doterra.com

PRESIDENTIAL AND DOUBLE DIAMOND ACCOUNT MANAGER Chelsea Bronk mountainPD@doterra.com

Central Region

SILVER, GOLD, AND PLATINUM ACCOUNT MANAGERS: Shawn Gordillo, Kevin Kessler

DIAMOND ACCOUNT MANAGER Tina Byrge  centraldiamond@doterra.com

PRESIDENTIAL AND BLUE DIAMOND ACCOUNT MANAGER Jacob Pututau centralPDBD@doterra.com

Northeast Region

SILVER, GOLD, AND PLATINUM ACCOUNT MANAGERS: LeAnn Ressler, Whitney Karratti

DIAMOND ACCOUNT MANAGER Jackson Worsley Northeastdiamond@doterra.com

PRESIDENTIAL AND BLUE DIAMOND ACCOUNT MANAGER Jackson Worsley NortheastPDBD@doterra.com

Southeast Region

SILVER, GOLD, AND PLATINUM ACCOUNT MANAGERS: Christine Sunada, Shari Gordon

  • Silver Phone Number: 801-371-3080
  • Silver Email: southeastsilvers@doterra.com
  • Gold/Platinum Phone: 801-437-4079
  • Gold/Platinum Email: southeastgp@doterra.com

DIAMOND ACCOUNT MANAGER Morgan Tronson southeastdiamond@doterra.com

PRESIDENTIAL AND BLUE DIAMOND ACCOUNT MANAGER Logan Rawlinson southeastPDBD@doterra.com

Director, Account Management Jace Palmer jpalmer@doterra.com

U.S. Business Development Directors

Rubi Leguizamon rubi@doterra.com
Hannah Daybell Anderson hdaybell@doterra.com
Jacob Reis jkreis@doterra.com

Business Development Manager Leah Malagamaalii leah@doterra.com

Other Markets

Canada

Business Development Director Austin Ruff aruff@doterra.com

Diamond and Above Carla Nielsen canadadiamonds@doterra.com

Gold/Platinum Starlee Crump, 437-889-0000 canadagp@doterra.com

Silver Austin Barber 437-889-1892 canadasilvers@doterra.com

French Canada

Business Development Director (French) Lise-Andrée Roy l-roy@doterra.com

Executive Account Manager French Platinum and Above Stéphanie Kassegne 437-889-2017 candiamondsplusfr@doterra.com

French Gold Anne Larsen 437-889-2017 canadagpfr@doterra.com

French Silver Francine Laoli 437-889-2017 canadasilversfr@doterra.com

North America Latino

Sales Specialist West Region Priamo Morillas pmorillas@doterra.com

Executive Account Manager Diamond+ West Region diamantesus@doterra.com

Premier–Platinum West Region Account Manager Beatriz Valencia 801-437-7956 liderazgoNAL@doterra.com

Sales Specialist East Region Alhi Chavez achavez1@doterra.com

Executive Account Manager Diamonds and Above Hector Rivera diamantesus@doterra.com

Premier–Platinum East Region Account Manager Melanie Penaloza 801-437-7956 lideresNAL@doterra.com

North America Chinese Language

Silver and Above Account Managers Jennifer Gu, Yulien Tsai, Yufei Larson 801-342-4275 nachinese@doterra.com

Business Development Manager Jing Feng jfeng@doterra.com

Business Development Director Shelly Chiang schiang@doterra.com

Support Roles

Global Access gacleadership@doterra.com (for Silvers and above)

Not sure who to contact about your issue? Click here for a directory of potential questions and which department to contact.

How to Best Use Your Account Management Team

What can my account manager help me with?

  • Goal setting and strategic conversations
  • Explain and help maximize the compensation plan
  • Rank qualifications commission inquiries: qualifications, paid compensations and exceptions
  • Assist Silver and above ranks with their personal accounts

What can customer service help me with?

  • Process your personal orders
  • Process enrollments
  • Handle shipping issues
  • Returns, exchanges and refunds
  • Promotional inquiries and promotional exceptions
  • Assist consultant through Premier members with their personal accounts 

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